really got my attention today with this thought provoking article. With support from research by +Deloitte
and others, they pose this:Technology has an impact on all aspects of our lives, but perhaps most dramatically on how we work. The way in which we create, collaborate and communicate in the workplace is much different than it was ten years ago. Globalization and changing workforce demographics are redefining what it means to work. How will the workplace change in years to come?
What are your
thoughts?Text of the article:You might not recognize the workplace of the future
Technology has an impact on all aspects of our lives, but perhaps most dramatically on how we work. The way in which we create, collaborate and communicate in the workplace is much different than it was ten years ago. Globalization and changing workforce demographics are redefining what it means to work. How will the workplace change in years to come?
Our Enterprise 20/20 community, an online collaboration of top executives, analysts, technologists and industry peers, began asking this question and the resulting discussion was so engaging that we turned it into a chapter in our crowd-sourced e-book, “Employee 20/20.” Here are some of the top-level predictions that emerged from our looking glass into the future of the workplace.
9-to-5 no more
A global marketplace demands constant attention. Enterprises in 2020 will need to be active 24/7 to keep up. Employees of the future will need to be able to do work anywhere, at anytime, to balance their jobs and their personal lives. Flexible work schedules will be the norm, as will globally disparate teams blending contract and full-time employees who collaborate remotely. Developing technologies such as virtualization, cloud services, and resource sharing will enable this working model.
Big corporate campuses will be a thing of the past
Corporate campuses are increasingly becoming deserted as employees ask to work elsewhere to achieve better work-life balance and companies look for ways to trim budgets and facilities footprints. A study by Deloitte  noted that between 30 and 40 percent of physical workspaces are vacant at any given moment of a traditional business day. That trend is expected to increase as we move toward the year 2020.
But the corporate office won’t totally disappear. A study conducted by Knoll  concluded that centralized offices will transition to collaboration centers for critical face-to-face interactions such as customer interactions, trainings, intensive work sessions, and social events.
The app-store will replace the corporate stack
Consumers already expect a certain amount of personalization with their electronic devices. And as workers become more accustomed to blending their professional and personal lives, they’ll need the ability to self-select the tools and levels of access that make their jobs easier.
It’s impractical for the IT department to customize each employee’s technology set up. To meet these expectations, the IT department of 2020 must adopt an app-store mentality, allowing employees to self-select from one central repository which apps they need to do their jobs effectively.
A focus on results over face time
In 2020, the idea that a productive employee is one who puts in a 40-hour workweek will no longer apply. According to Gartner, “the core value lies in non-routine processes, uniquely human, analytical or interactive contributions that result in words like ‘discovery, innovation, teaming, leading, selling and learning.’” 
The demands of a global marketplace, as well as workers’ increasing expectations of flexible work arrangements will force enterprises to define productivity based on what an employee accomplishes, rather than the number of hours logged behind a desk. The job of IT will be to provide the tools and infrastructure needed to increase productivity and collaboration so as to maximize the efforts of tomorrow’s employees.
Millenials will drive a new workplace culture
By 2020, Millenials, the newest generation of workers, will make up at least half of the workforce. Millenials are the first generation of truly connected digital natives, having grown up with broadband Internet access, PCs and mobile devices. And their expectations will be very different from those of previous generations.
According to a PricewaterhouseCoopers report, Millenials will expect to have varied careers, constant feedback from their employer, and speedy ascension through a company’s ranks. Job-hopping will be the standard career-management practice. To retain their best and brightest, enterprises will need to embrace employee-centric policies like ongoing training, social media technologies, and flexible work arrangements.
What’s your perspective?
You likely have your own ideas about the future of the workplace and we’d like to hear them. Join our Enterprise 20/20 community to share your perspective on the many aspects shaping the enterprise of the future, including the role of the CIO, the dev center, marketing, and IT operations.
tag +martin shervington +John Kellden +Gregory Esau +Gary S. Hart +Giselle Minoli +Monika Ljubičić +Denis Wallez +Denis Labelle +Gideon Rosenblatt +Sarah Hill +Susanne Ramharter